Privacy policy.

1. Who We Are

Elby Property Solutions Ltd is a UK-based company that sources, evaluates, and introduces business and investment opportunities. This Privacy Notice explains how we collect, use, and protect personal data submitted through our website contact forms or email communications.

2. What Personal Data We Collect

When you contact us via our website or by email, we may collect:

  • Full name

  • Email address

  • Phone number (if provided)

  • Company name

  • Job title or role

  • Message content (which may include personal or commercial information)

  • Technical data (e.g., IP address, browser type – if using web analytics)

3. How We Use Your Data

We will use the information you provide to:

  • Respond to your enquiry or request

  • Communicate with you about potential business opportunities

  • Send relevant information (with your consent, where required)

  • Maintain internal records of communications

We will not use your data for automated decision-making or profiling.

4. Lawful Bases for Processing

We process your personal data based on one or more of the following:

  • Consent: When you opt in to receive newsletters or marketing communications.

  • Legitimate Interest: For business communication relating to deal sourcing, investment enquiries, or service provision.

  • Contract: When entering discussions that may lead to a commercial agreement.

  • Legal Obligation: To comply with applicable regulations (e.g., anti-money laundering or recordkeeping).

5. Data Sharing and Storage

We do not sell or rent your personal data.
We may share it with trusted service providers (e.g., CRM platforms, cloud services) under strict confidentiality agreements and only for the purposes described above.

If any of our tools or service providers are located outside the UK, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions).

6. Data Retention

We retain contact form and email data only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal or regulatory obligations

  • Support legitimate business interests (e.g., follow-ups, recordkeeping)

Typically, we review and securely delete inactive contact data after 2 years, unless otherwise required.

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk/

To exercise your rights, contact us at: contact@elbypropertysolutions.co.uk

8. How We Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Secure servers and data encryption

  • Access controls and user authentication

  • Staff training on data protection and confidentiality

9. Changes to This Notice

We may update this Privacy Notice from time to time. The latest version will always be available on our website or upon request.

Contact Us

If you have any questions about this notice or how we handle your data, contact:

Privacy Team
Email: contact@elbypropertysolutions.co.uk